chair

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Maria Ingold

Founder and CEO, mireality

Profile

Session Four: Reinvigorating workflows and operations

The revolution in TV operations is underway and we are taking a detailed look at how major service providers are harnessing virtualized video processing, unified headends and clouds to improve their workflows – and the impact on service agility and costs. This session also considers the value of streamlined metadata processes, and what machine learning and AI can bring to television.

WOLFSON THEATRE
Tuesday 20 March 2018
16:00 – 17:30

16:00

Using a microservices cloud to earn money from VOD sooner

  • The power of ‘cloud-native’ microservices software architecture and how it outperforms ‘lift-and-shift’ cloud implementations
  • How cloud-based metadata preparation gets on-demand assets into monetizable catch-up windows and VOD stores much sooner
  • The detail of how a microservices-based cloud handles bursty metadata demands for multiple platforms and devices
  • What a metadata cloud looks like to the VOD operations team and how it integrates with wider on-premise and cloud workflows.

Clive Malcher, SVP Commerical, Piksel

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Clive Malcher

SVP Commerical, Piksel

16:10

Taking operations to the next level at Sky Italia: low latency streaming, the cloud and AI

  • Making the full Sky offer available as a streaming service over fibre, with the same content and UEX as satellite
  • How we have reduced the latency of live sports streaming with a player-agnostic solution, aiming for ‘satellite-plus-2-seconds’ delay
  • Increasing capacity using Google Cloud for VOD and some live; The road towards a multi-cloud implementation with auto-scaling
  • Our AI/machine learning project to define new metadata and generate sports highlights

Massimo Bertolotti, Head of Engineering & Innovation, SKY Italia

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Massimo Bertolotti

Head of Engineering & Innovation, SKY Italia

16:25

Unifying STB and multiscreen workflows, and using the cloud to scale services

  • Our content leadership, from UHD ‘broadcast’ to live streaming the UEFA Champions League final, to 4K-VR streaming
  • How we created a unified headend for BT TV, TV Everywhere, the BT Sport App and BT Ultra HD channel, and the operational impact
  • Harnessing public and private clouds for workload peaks, the automatic scaling mechanism that shifts workload, and safeguards
  • The impact on resource costs when you light-up infrastructure in real-time based on how many people are accessing your service
  • Specific examples where a unified workflow with cloud operations increased agility, including ‘capacity ceilings’ that were removed
  • Our internal culture of ‘fail fast, fail cheap and then move on’, and the key adjustments our teams had to make

Ian Parr, Director of TV & Broadband Infrastructure, BT

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Ian Parr

Director of TV & Broadband Infrastructure, BT

16:45

Panel: How new operations processes, including cloud and microservices, will change TV

  • Do SaaS back-offices help small TV companies compete with large; Will cloud operations reduce or increase service differentiation?
  • Is a transition to microservices architectures inevitable, will it leave some vendors behind, and will it boost ‘best-of-breed’ in the cloud?
  • Is it realistic to migrate IPTV multicast services to all-HTTP ABR streaming – making the STB just another multiscreen end-point?
  • Where can machine learning and AI be applied with maximum effect in television – metadata face recognition, predicting future ratings…
  • Do we need more competition in cloud infrastructure services, and how do you ensure cloud-portability for essential operations?
  • Will cloud operations prompt a frenzy of activity from ‘legacy’ TV providers in the next five years – more risk-taking, more services…