Wolfson Theatre
27 March 2019
14:00 – 15:30

  • The extent to which consumers will self-aggregate and self-serve TV
  • Exploiting thematic passions and the super-fan: the direct-to-consumer opportunity and how to monetize it
  • Broadcasters as aggregators – expanding digital empires using third-party content
  • What digital-only SVOD/DTC aggregators, like Amazon Channels, offer content owners and consumers
  • The technology behind direct-to-consumer success, from CRM and customer care to SaaS
  • Whether it is sustainable to duplicate customer acquisition, retention, billing and customer care capabilities across hundreds of DTC services (and solutions if it is not)
  • Predicting the end-game for DTC and apps viewing, including the extent to which channel owners want independence from operators.